RestaurantNaples

How a family pizzeria chain gave staff one login across every location

A family-run chain of pizzerias moved off shared tablets and sticky-note passwords to a single, role-based login — so each location's staff see only what they need, from the POS to the rota.

Freshly baked pizza on a wooden counter in a pizzeria

8

Locations

140

Staff accounts

0

Shared passwords

30 sec

To add a new hire

The challenge

Each pizzeria shared a handful of logins across the team. Managers, kitchen staff, and seasonal hires all used the same credentials for the POS and scheduling apps. When someone left, passwords rarely changed — and nobody could tell who did what.

The solution

  • One login per employee, scoped to their location and role.
  • Manager, kitchen, and front-of-house roles with just the right access to the POS and rota.
  • Fast self-service onboarding for seasonal hires, with access that expires automatically.
  • An audit log of sign-ins and changes across every location.

Results

Seasonal staff are set up in under a minute and lose access automatically when their contract ends.

No more shared passwords — every sign-in is tied to a real person.

Owners see activity across all eight locations from one place.

A lost or stolen device no longer means resetting the whole team's password.

Before, every shop had one password the whole team knew. Now each person has their own login and we can actually see what's happening across all our pizzerias.
Owner Family pizzeria chain, Naples

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